Contact Us Live Chat

Support, Downloads & Warranties

As well as our unparalleled range of mini printers, printer mechanisms, accessories, interfaces and consumables, we have developed a range of Drivers and Software, dedicated SDKs, Smartphone Apps and Technical Documentation to support any printing challenge you may face. We also offer comprehensive technical support to all our customers.

Below you will find a list of technical documentation and FAQs that will have you up and running in no-time. You will also find information on our product warranties.

Alternatively, just contact us online or give us a call and speak to our technical gurus. They are here to help.

 

FAQs

Where would I find the cable and connection information of my printer?

Connecting information can be found in the product User /Installation Guides, which is available for download from the Able systems website.

http://www.able-systems.com/support.asp

How do I print over Bluetooth?

This question applies to AP1300 series BT and BTi model of printers only. The BT models support SPP and iAP profiles while the BTi models supports iAP only.

The process for printing over Bluetooth is generally as follows.

  1. Discover
  2. Pair
  3. Connect
  4. Print

Discovery: Is initiated by the host device. Turn on the host’s Bluetooth and begin searching. The AP1300BT is discoverable at all times, and should appear in the search list along with any other Bluetooth devices within range.

Pairing: To pair the device, simply select it from the list. No BT Authentication pin is required by the printer. If you are forced by the host to use an authentication pin, the default pin for Able Systems printers is 1234.

Connection: Once a pairing has been made, a connection can be established quite easily from an application, by simply selecting the printer from the list within the application.

Print: Now that a connection is made, data can be exchanged between the two devices, and printing can begin.

Will my AP1300-BT series printer pair with Apple iOS/android and windows operating systems.

Yes, it is possible to pair using any operating system with Bluetooth support. However the AP1300BTi will only pair with Apple iOS.

Are your printer’s backwards compatible?

We make every effort to maintain backwards compatibility. The common control language used across our range normally allows for upgrading printer model with minimal integration effort. However, the continual improvements to our printer ranges coupled with our many bespoke solutions mean that we cannot guarantee full backwards compatibility. If you have any backwards compatibility questions or issues, please contact us.

Can I update my printer’s firmware?

A utility is available which allows update or changes to your printer firmware in the field. To ensure firmware compatibility with your hardware please contact Able Systems technical support prior to your update. support@able-systems.com

Is a Window’s driver available for my printer?

Windows® drivers are available for the following products:

  • Ap863-F
    • Ap1300
    • Ap1310 (portable printers) 
    • Ap1200 (panel mount printer) 
    • Ap1400 (panel mount printer)

To obtain a copy of the driver please send an email to driverrequest@able-systems.com making sure to include your company name, operating system and printer type.

Are there drivers available for other operating systems?

It is possible to use our printers with various operating systems and connection types. For our Bluetooth printers, we offer a demonstration app for [Android] and [iOS] and SDKs for developers. Please check our [Drivers and software] page or email driverrequest@able-systems.com for more details on the options available.

How do I register my driver?

Once you have successfully installed the driver, you can register your copy by emailing your company details and printer type to register@able-systems.com.

Why does my printer under or over feed during label printing?

There are a few reasons why this could be happening, the most likely causes are listed below.

  1. Label parameters not setup correctly. Use the Label Configuration Utility to check then correct these where required.
  2. Paper slip when reverse feeding. Use the Label Configuration Utility to change the feed mode to limit reverse feed.
  3. Sensor problem, incorrectly detecting black mark or cut-out. Using the label print utility feature to calibrate the sensor. Make sure the calibrated sensor values look sensible. The default value for this is 0x80 but this may differ due to sensor tolerance, differences in black mark darkness, or size of cut-out.

What power options are available for the AP1300 series?

AP13x0: Battery operated. It is supplied as standard with a re-chargeable battery pack and also a mains powered universal trickle charger. There is also the option of an in Vehicle trickle charger.

AP13x0DP: Does not have batteries fitted. This is supplied with a mains adapter PSU.

AP13x0DC: This was designed specifically for automotive applications. Can be connected directly to the vehicle supply / battery

What are the power options for the AP1400 series?

AP1400 is designed to be operated from a 4.5V to 8.5V. Supply Current Requirement:

  • 100mA (Printer in Idle Mode)
  • 3A average (Printer Printing)
  • 10A peak (Printer Printing)

The recommended power supply input is 7.5V with a current capacity of at least 3.3A

 

AP1400V is designed to be operated from a 9V to 36V.

Supply Current Requirement typical @12V:

  • 06mA ( Shutdown active )
  • 70mA ( Printer in Idle Mode )
  • 2A average ( Printer Printing )
  • 7A peak ( Printer Printing )

Supply Current Requirement typical @24V:

  • 12mA (Shutdown active)
  • 40mA (Printer in Idle Mode)
  • 2A average (Printer Printing)
  • 4A peak (Printer Printing).

How long will my printer work for with a fully charged battery?

The capacity of the battery pack when fully charged will normally be sufficient to print normal text on four full rolls of our standard paper stock (A05836TPR1). However, this is subjective and depends greatly on the printing density, ambient temperature and state of the battery pack.

With the printer awake but idle, a fully charged battery would last for up to 10 hours. The built-in sleep mode can further reduce power consumption during idle time which will increase battery life.

How long does it take to fully charge the batteries?

The battery pack should be recharged while installed in the printer. This takes about 15 hours from totally flat with the standard trickle charger supplied.

How long will my batteries last before I need to replace them?

The battery pack should be capable of up to 500 complete charge and discharge cycles, though this may be reduced in very repetitive applications.

If a particular battery pack appears not to be holding charge as well as expected, it may indicate that it coming to the end of its life and should be replaced. Please consult the factory for further details on recommended battery care.

Is it ok to leave my battery powered printer on charge permanently?

If batteries are left permanently on charge, it will greatly reduce its life expectancy. Under these circumstances we would not expect them to last any longer than 12 months.

Why won’t my new Ap1300 switch on?

The printers are shipped with the batteries fully discharged disconnected. In order to connect the batteries, remove the screw on the battery compartment and connect the battery pack. Replace the battery compartment cover. The printer should then be left to charge for 16 hours before use.

If your printer is not turning on connecting and charging the batteries, please contact Able Systems technical support support@able-systems.com

Is there an easy way to configure my printer?

Able Systems produce a free setup Utility, which makes the standard configuration much easier. The utility is compatible with 32-bit and 64-bit versions of Windows 2K, Xp, 7 and 8. The utility requires a serial RS232 connection to work.

The perameters which can be configured using the setup utility include: the communication settings (baud Rate, parity, No. of bits etc…); sleep delay time; font or column mode; print inversion; and other basic settings. If you would like to obtain this utility, please contact support@able-systems.com.

A full list of settings and commands is also in our Programmers Guide which is available for download from our website.

How do I change the font?

In our standard printers, there are four different fonts available by default. The columns, or font mode, can be changed using the Able Systems Setup Utility.

Various fonts covering different languages are available upon request. Alternatively, we offer a Font Editor utility with which users can create their own fonts. If you would like more information on the non-standard fonts available please contact support@able-systems.com.

How do I get a self-test printout?

In order to print a self-test, press the feed button twice in quick succesion. The self-test contains various information about the printer including the printer type and serial number; communications settings; and diagnostics information.

How do I configure my printer for label printing?

The easiest way to configure the Label printing features is to use the Label Configuration Utility. This is free and available for download on request.

The label printing can be setup by using individual commands. For details of these please see the “Supplementary Data for Label Printing” document.

To download the label configuration utility or the Supplementary Data for Label Printing document please contact support@able-systems.com.

What do the status LED patterns mean?

Standard Able Systems thermal printers use a common set of LED patterns.

Pattern

Battery

Buffer Mode

Action

Constant Green

Running

Normal

None

Fast Flash Green

Running

Spool[1]

Load paper roll and close the lid

Long Green- Short Red

Low Power

Normal

Connect the battery charger.

For non-battery printers check the PSU

Short Green- Short Red

Low Power

Spool

Connect the battery charger.

For non-battery printers check the PSU

Short Green- Long Orange

Trickle charging

Normal

None

Fast Flash Orange

Trickle charging

Spool

Load paper roll and close the lid

Fast Flash Orange

Fast charging

Spool

None if charger is attached.

If charger is not connected, contact us.

Fast Flash Red

Error condition

Spool

Contact Able.

No Light

Printer is turned off

Tap the feed button to wake

 

 

Warranty & Repairs

Free 3 Year Warranty

At Able we pride ourselves on achieving the highest level of reliability across the industry. As standard, all our Able Thermal Printers are covered by a THREE year warranty - unprecedented in this market. Extended warranties may be purchased for certain products. Please contact us for details.

In the unlikely event of your printer failing or being damaged, Able offer a fully comprehensive repair service.

We operate a 10-day turnaround for warranty repairs and, for repairs outside of warranty, we will provide you with a personalised quotation for the work required detailing costs and timescales. Only once you are happy with this do we proceed.

 

 

The first step in the repair process is for you to complete the RMA Approval Form and email it to us at repairs@able-systems.com

We then assign an ‘RMA Approval Number‘ to the form and return it to you to confirm the repair has been scheduled.

You then send in the product to us for repair along with the RMA Approval Form (this must accompany all returned products).

Further guidance and instructions are included within the form.

Terms & Conditions

Technical Support

Our in-house Technicians and Engineers have a wealth of experience in dealing with every type of mini-printer.

For general technical support you can contact our UK office:
Telephone: +44 (0) 160 648 621
08:30 to 17:30 Monday to Thursday
08:30 to 13:00 Friday (UK time)
Voicemail available out of hours.

Email: support@able-systems.com 

Also, please see our technical documentation section below 

Technical Documentation

We offer a wealth of technical documentation to help developers and end-users alike, including programmer’s guides, user documentation, change specifications, etc.

To access our technical documentation please complete the form via the link below:

  • Ap1300 Printer range

  • Ap1300 Quick Start Guide
    This simple step-by-step Quick Start Guide will take you through the first time set-up process, Fitting & Connecting the Battery Pack, Connecting the AC Battery Charger and Loading the Paper. It also details all the relevant software support (including our own Able Systems App) and provides an overview of the various Operation Modes. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English Français Deutsch Español Italiano
  • Ap1300 User's Guide
    This User Guide is for anyone connecting and using the Ap1300 thermal printer. It includes information on Modes of Operation, Battery Packs, Paper, LED Indications, Printer Operation & Programming, Interface details, Connections & EMC Precautions, Wall & Belt Mounting and Technical Support. Please read in depth prior to making any connection To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English
  • Ap1300 Programmer's Guide
    This Programmers Guide provides a description of the software commands supported by the Ap1300 Battery Operated Portable Packaged Printer. It includes information on Modes of Operation, Control Code tables, Settings & Configuration and Command Summaries. It should be read in conjunction with the User Guide for this product. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English
  • AP1300BTi quick start guide
    This simple step-by-step Quick Start Guide will take you through the First time set-up process, Fitting & Connecting the Battery Pack, using the Trickle Charger and Loading the Paper. It also details all the relevant software support (including our own Able Systems App) and provides an overview of the various Operation Modes, using the Bluetooth functionality, connecting to mobile devices together with a full list of accessories and a technical specification overview. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English
  • Ap1310 Printer range

  • Ap1310 Quick Start Guide
    This simple step-by-step Quick Start Guide will take you through the First time set-up process, Fitting & Connecting the Battery Pack, Connecting the AC Battery Charger and Loading the Paper. It also details all the relevant software support (including our own Able Systems App) and provides an overview of the various Operation Modes. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English Français Deutsch Español Italiano
  • Ap1310 User Guide
    This User Guide is for anyone connecting and using the Ap1310 thermal printer. It includes information on Modes of Operation, Battery Packs, Paper, LED Indications, Printer Operation & Programming, Interface details, Connections & EMC Precautions, Wall & Belt Mounting and Technical Support. Please read in depth prior to making any connection. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English
  • Ap1310 Programmers Guide
    This Programmers Guide provides a description of the software commands supported by the Ap1310 Battery Operated Portable Packaged Printer. It includes information on Modes of Operation, Control Code tables, Settings & Configuration and Command Summaries. It should be read in conjunction with the User Guide for this product To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English
  • Ap1310 BTi Quick Start Guide
    This simple step-by-step Quick Start Guide will take you through the First time set-up process, Fitting & Connecting the Battery Pack, using the Trickle Charger and Loading the Paper. It also details all the relevant software support (including our own Able Systems App) and provides an overview of the various Operation Modes, using the Bluetooth functionality, connecting to mobile devices together with a full list of accessories and a technical specification overview. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English
  • Ap1310 DP BTi Quick Start Guide
    This simple step-by-step Quick Start Guide will take you through the First time set-up process, Fitting & Connecting the Battery Pack, using the Trickle Charger and Loading the Paper. It also details all the relevant software support (including our own Able Systems App) and provides an overview of the various Operation Modes, using the Bluetooth functionality, connecting to mobile devices together with a full list of accessories and a technical specification overview. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English
  • Ap1310 DC User Guide
    This User Guide is for anyone connecting and using the Ap1310 DC thermal printer. It includes information on Modes of Operation, Paper, LED Indications, Printer Operation & Programming, Interface details, Connections & EMC Precautions and a ‘Getting Started’ section containing information on connecting to a PC and Software Drivers. Please read in depth prior to making any connection. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English
  • Ap1200 Printer range

  • Ap1200 User Guide
    This User Guide is for anyone connecting and using the Ap1200 thermal panel mount printer. It includes information on Operation, Installation, Connecting to a PC, Host Programming, and Maintenance & Repairs. Please read in depth prior to making any connection, opening the doors or installing the printer. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English
  • Ap1300, Ap863F, Ap1200 Thermal Printers Programmer's Guide
    This Programmer Guide provides a description of the software commands supported by the Ap1200 Panel Mounting Printer. It includes information on Printer Firmware revisions, Modes of Operation, Control Code Tables, Settings & Configuration and Command Summaries. It should be read in conjunction with the User Guide for this product. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English
  • Ap1200-12V Supplementary Data
    The Ap1200-12V is a special version of the standard Ap1200 thermal panel printer which operates from a +12V DC supply. It is not intended for automotive applications, or for operation directly from a vehicle starter battery. It consists of an Ap1200 printer with a special regulator assembly attached to the back. It differs in electrical and mechanical detail from the standard Ap1200, so please study this document carefully before installing or using the Ap1200-12V. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English
  • PSA Devices - Specification Change Notice
    This Change Notice details certain specification changes to the following products. Ap 1200-PSA (Power Supply Adaptor), Ap800-PSA (Power Supply Adaptor for Ap800 Printers with light coloured box) Ap800-PSA-BLK (Power Supply Adaptor for Ap800 Printers with dark coloured box). This change is effective from August 2006, until further notice. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English
  • User Information for PSCC
    This User Guide is written for any person connecting and using the ABLE Systems PSCC (Parallel to Serial Convertor Cable) in conjunction with an appropriate ABLE Systems printer. Please read this Guide carefully before making any connection. Full details of the operation of ABLE Systems printers are provided in separate User Guides. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English
  • Ap1400 Printer range

  • Ap1400 Installer Guide
    This Installer Guide includes information on Printer Firmware revisions, Ordering Part Codes, Options & Accessories, Interface Details, Power Supply details, a Connection Guide, Unit Dimensions, Mechanical Fixings, Modes of Operation, Paper, Printer Operation & Programming, Technical Support and an EMC statement. Please read in depth prior to making any connection. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English
  • Ap1400 Programmer Guide
    This Programmer Guide provides a description of the software commands supported by the Ap1400 Panel Mounting Printer. It includes information on Printer Firmware revisions, Modes of Operation, Control Code Tables, Settings & Configuration and Command Summaries, Setting up USB functionality and the USBPrintDll Interface. It should be read in conjunction with the Installer Guide for this product. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English
  • Ap1400V Installer Guide
    This Installer Guide includes information on Printer Firmware revisions, Ordering Part Codes, Options & Accessories, Interface Details, Power Supply details, a Connection Guide, Unit Dimensions, Mechanical Fixings, Modes of Operation, Paper, Printer Operation & Programming, Technical Support and an EMC statement. Please read in depth prior to making any connection To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English
  • Ap1400V Programmer Guide
    This Programmer Guide provides a description of the software commands supported by the Ap1400V Panel Mounting Printer. It includes information on Printer Firmware revisions, Modes of Operation, Control Code Tables, Settings & Configuration and Command Summaries, Setting up USB functionality and the USBPrintDll Interface. It should be read in conjunction with the Installer Guide for this product. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English
  • Ap25 & Ap24XS Printer range

  • Ap24 and Ap25
    This document describes the Connection and Functional differences between the Ap24 (which is now obsolete) and the Ap25 Panel Mount Printers. It also contains a guide to the issues which may be encountered when upgrading from one to the other. Please read this document, and the Ap25 User Guide, very carefully before making any connection. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English
  • Ap24XS Connection & Application Data
    This Guide describes the connection procedures to be adopted for the Ap24XS and the Ap24XS-40. It includes notes on Power Supply, Host Connections, Printing & Paper procedures, Host Programming and Connection Data. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English Français
  • Ap24XS-V Connection & Application Data
    This Guide describes the connection procedures to be adopted for the Ap24XS-V and the Ap24XS-40-V. It includes notes on Power Supply, Host Connections, Printing & Paper procedures, Host Programming and Connection Data. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English Français Deutsch
  • Ap25 Series Operator Information
    This document covers information on Door Latch, Paper Feed, Paper Roll Replacement, Ribbon Cartridge Replacement and available Consumables for the Ap25 Panel Mounting Printer range To download this guide in Français and Deutsch please register below using the "Access Technical Documentation" Link. Available Languages: English Français Deutsch
  • Ap25 User Guide
    This User Guide is for any person designing-in, connecting and using the Ap25 Panel Mounting Printer series. It covers the three versions available (each fitted with different printer mechanisms), the Ap25-24 (fitted with the M-160, 24 characters per line), the Ap25-32 (fitted with the M-163, 32 characters per line) and the Ap25-40 (fitted with the M164, 40 characters per line). Please read it carefully before making any connection. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English Français
  • Ap25S User Guide
    This User Guide is for any person designing-in, connecting and using the Ap25S Panel Mounting Printer series. It covers the three versions available (each fitted with different printer mechanisms), the Ap25-24S (fitted with the M-160, 24 characters per line), the Ap25-32S (fitted with the M-163, 32 characters per line) and the Ap25-40S (fitted with the M164, 40 characters per line). Please read it carefully before making any connection. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English
  • EMC Directive (89/336/EC)
    This Disclaimer is written for any System Integrator using the AP24 Panel Mounting printer as they must assume responsibility for the Electro-Magnetic-Compatibility (EMC) between this product and its environment. Please contact us for further information if required. Available Languages: English
  • Epson Mini Impact Printer

  • A104B User Guide
    This User Guide is for any person designing-in, connecting and using the A104B Printer Controller Board for the EPSON M-160 series of 4-needle mini-printer mechanisms. Please read it carefully before making any connection. The A104B is an enhanced replacement for the A160B series of controller boards, and shares many features of the range. Every effort has been made to simplify the transition for existing customers, but of necessity some of the connections are slightly different. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English
  • A104SB User Guide
    This User Guide is for any person designing-in, connecting and using the A104B Printer Controller Board for the EPSON M-160 series of 4-needle mini-printer mechanisms. Please read it carefully before making any connection. The A104B is an enhanced replacement for the A160B series of controller boards, and shares many features of the range. Every effort has been made to simplify the transition for existing customers, but of necessity some of the connections are slightly different. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English
  • A104SB User Guide
    This User Guide is for any person designing-in, connecting and using the A104B Printer Controller Board for the EPSON M-160 series of 4-needle mini-printer mechanisms. Please read it carefully before making any connection. The A104B is an enhanced replacement for the A160B series of controller boards, and shares many features of the range. Every effort has been made to simplify the transition for existing customers, but of necessity some of the connections are slightly different. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English
  • A190SB Connection & Application Data
    This Guide describes the connection procedures to be adopted for the A190SB. It includes notes on Power Supply, Host Connections, Printing & Paper procedures, Host Programming and Connection Data. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English Français
  • A190SB-V Connection & Application Data
    This Guide describes the connection procedures to be adopted for the A190SB-V. It includes notes on Power Supply, Host Connections, Printing & Paper procedures, Host Programming and Connection Data. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English Français
  • EMC Directive (89/336/EC)
    This Disclaimer is written for any System Integrator using the A190SB range as they must assume responsibility for the Electro-Magnetic-Compatibility (EMC) between this product and its environment. Please contact us for further information if required. Available Languages: English
  • Epson Thermal Mechanisms

  • ATB102 User Guide
    This User Guide is for anyone connecting and using the ATB102 Printer Controller Board. It includes information on Dimensions, PIN Connections, Modes of Operation, Paper, LED Patterns, Printer Operation & Programming, Interface details, Connecting to a PC, Printer Drivers and Applications Programs. Please read in depth prior to making any connection. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English
  • ATB102 Programmer Guide
    This Programmers Guide provides a description of the software commands supported by the ATB102 Printer Controller Board. It includes information on Modes of Operation, Control Code tables, Settings & Configuration and Command Summaries. It should be read in conjunction with the User Guide for this product. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English
  • ATB102 Essential Information
    This document contains essential information for connecting and using the ATB 102 Printer Controller Board. It includes details such as PIN Connections, Modes of Operation, Paper, Printer Operation & Programming, Connecting to a PC and Application Programs. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English
  • FieldPro 3” & 4” Printer range

  • FieldPro RT43 Series Brochure
    This brochure contains key features and benefits of the FieldPro Series - the most compact, lightweight, and affordable 3” and 4”mobile printers on the market. To download this guide in Español please register below using the "Access Technical Documentation" Link. Available Languages: English Español
  • FieldPro RT43 Series Quick Set-Up Guide
    This Set-Up Guide will help you to configure the FieldPro RT43 Printer prior to use (Note: Printers may also be ordered pre-configured, if desired). It includes step-by-step instructions on Charging the Battery, Loading Paper, Printer Testing, Installation of a Second Paper Guide, Configuring the Carrying Strap and details on the optional MCR module. Available Languages: English
  • FieldPro RT43 Operator Guide
    This Operator Guide is for System Administrators and End Users and contains information on the set up, everyday use, preventative maintenance and how to obtain service if required for the FieldPro RT43 Series Mobile Thermal Printer. The Guide consists of the following sections: Getting Started, Daily Operation, Printer Configuration, Interfacing to a Host Computer, Power Considerations, Maintenance & Troubleshooting, Print & Font Samples and a Glossary of Terms. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English
  • FieldPro RT43 Programmer Guide
    This Programmer Guide is for software developers for the purpose of creating and/or modifying applications to make use of the special features offered by the FieldPro RT43 Series of Mobile Thermal Printers. It contains information on Key Features, Printek and other Emulations, Print & Font Samples, Character Tables, Printer Reset Tables and a Glossary of Terms. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English
  • FieldPro RT43 Detailed Printer Specifications
    This data sheet contains comprehensive model specifications on the Printek Field Pro Series including Printing Specifications, Fonts/Characters/Bar Codes, Connectivity, Software, Print Media, Power Management, Physical & Environmental Specifications, Operator Controls & Indicators, Memory Capacity, Durability & Reliability, Regulatory Approvals, Warranty and Options & Accessories To download this guide in Español please register below using the "Access Technical Documentation" Link. Available Languages: English Español
  • MtP300 3” Printer range

  • MtP Series Brochure
    This brochure contains key features and benefits of the MtP Mobile Thermal Printer Series . The MtP300 3” Mobile Printers are rugged, versatile and are available in Serial, IrDA, Bluetooth® and WiFi versions To download this guide in Español please register below using the "Access Technical Documentation" Link. Available Languages: English Español
  • MtP300 Quick Set-Up Guide
    This Set-Up Guide will help you to configure the MtP300 Printer prior to use. It includes step-by-step instructions on Charging the Battery, Loading Paper, Printer Testing, LED Indicators and Connectivity. Available Languages: English
  • MtP300 Operator Guide
    This Operator Guide is for End Users and contains information on the set up, everyday use, preventative maintenance and how to obtain service if required for the MtP300 Series Mobile Thermal Printer. The Guide consists of the following sections: Getting Started, Daily Operation, Printer Configuration, Interfacing to a Host Computer, Power Considerations, Maintenance & Troubleshooting, Advanced Set-Up Features, Print & Font Samples, Specifications and a Glossary of Terms. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English
  • MtP300 Series Programmer Guide
    This Programmer Guide is for software developers for the purpose of creating and/or modifying applications to make use of the special features offered by the Mtp300 Series of Mobile Thermal Printers. It contains information on Key Features, Printek and other Emulations, Print & Font Samples, Character Tables, Printer Reset Tables and a Glossary of Terms. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English
  • MtP300 Series Specification Sheet
    This data sheet contains comprehensive model specifications on the MtP300 Series including Printing Specifications, Fonts/Characters/Bar Codes, Connectivity, Software, Print Media, Power Management, Physical & Environmental Specifications, Operator Controls & Indicators, Memory Capacity, Durability & Reliability, Regulatory Approvals, Warranty and Options & Accessories Available Languages: English
  • MtP400 Printer range

  • MtP Series Brochure
    This brochure contains key features and benefits of the MtP Mobile Thermal Printer Series . The MtP400 4” Mobile Printers are rugged, versatile and are available in Serial, IrDA, Bluetooth® and WiFi versions To download this guide in Español please register below using the "Access Technical Documentation" Link. Available Languages: English Español
  • MtP400 Quick Set-Up Guide
    This Set-Up Guide will help you to configure the MtP400 Printer prior to use. It includes step-by-step instructions on Charging the Battery, Loading Paper, Printer Testing, LED Indicators and Connectivity. Available Languages: English
  • MtP400 Operator Guide
    This Operator Guide is for End Users and contains information on the set up, everyday use, preventative maintenance and how to obtain service if required for the MtP300 Series Mobile Thermal Printer. The Guide consists of the following sections: Getting Started, Daily Operation, Printer Configuration, Interfacing to a Host Computer, Power Considerations, Maintenance & Troubleshooting, Advanced Set-Up Features, Print & Font Samples, Specifications and a Glossary of Terms. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English
  • MtP400 Series Programmer Guide
    This Programmer Guide is for software developers for the purpose of creating and/or modifying applications to make use of the special features offered by the Mtp400 Series of Mobile Thermal Printers. It contains information on Key Features, Printek and other Emulations, Print & Font Samples, Character Tables, Printer Reset Tables and a Glossary of Terms. To download this guide please register below using the "Access Technical Documentation" Link. Available Languages: English
  • MtP400 Specification Sheet
    This data sheet contains comprehensive model specifications on the MtP400 Series including Printing Specifications, Fonts/Characters/Bar Codes, Connectivity, Software, Print Media, Power Management, Physical & Environmental Specifications, Operator Controls & Indicators, Memory Capacity, Durability & Reliability, Regulatory Approvals, Warranty and Options & Accessories To download this guide in Español please register below using the "Access Technical Documentation" Link. Available Languages: English Español

Drivers & Software

PC Drivers for Windows®

Windows® drivers are available for the following products:

  • Ap1300 series
  • Ap1310 series
  • Ap1200 (panel mount printer) series
  • Ap1400 (panel mount printer) series

and for the following operating systems:

  • Windows 98
  • Windows NT
  • Windows 2000
  • Windows ME
  • Windows XP
  • Windows Vista
  • Windows 7
  • Windows 8
  • Windows 10

To obtain your FREE COPY of the driver please send an email to: DriverRequest@able-systems.com specifying which operating system you are using (including 32bit or 64 bit) and including your company name and full postal address details. We will email a link to a zipped file from which you can download the Driver (the file is zipped so please indicate if this will cause a problem with your firewall/security arrangements) by return.

PDA Drivers (Pocket PC 2003SE, 2003, 2002, and 2000)

Our Ap1300 and Ap1310 series compact portable printers can be used with Pocket PC drivers for your PDA.

The drivers are available from Field Software Products and the latest release of their product (including support for Bluetooth and Infrared printers) is available for download at fieldsoftware.com.

The end-user product (PrintPocketCE) is available with a FREE 30 DAY EVALUATION. This allows the user of a PDA to print Pocket Excel spreadsheets, Pocket Word documents and Emails, as well as Pocket rich text format (RTF) and plain text (TXT) files. It works on Pocket PC 2003, 2002 and 2000.

The development kit (PrinterCE SDK) is available with a FREE 60 DAY EVALUATION and allows developers to include printing in their own applications. It works on Pocket PC 2003, 2002 and 2000 as well as Windows CE (eVB, eVC, MFC and C/C++ environments).

For additional information, or if your product is not listed, please contact us by e-mail at contact@able-systems.com or complete the online enquiry form here.

Software Support

A range of Software Development Kits are available across the Apple iOS, Android and Linux operating systems.

For developers and integrators, printing support is available for Bluetooth enabled models in the Able Portable Printer range.

Please contact DriverRequest@able-systems.com for details.

Apps

To enhance the functionality of our Bluetooth-enabled mini-printers, we have developed a number of Apps for demonstration purposes and to help developers.

These can be downloaded free of charge from the Google Play Store and the Apple App Store. Just search for "Able Systems".

 

 

The following printers are compatible with Android, Windows and the iOS Apple operating systems:

The following printers are compatible with the iOS Apple operating system only:

Useful Apps

Examples of the Able and 3rd party Apps now available to enhance the functionality of our Bluetooth-enabled mini-printers  

Able Systems applications for Android

Able Android App

The Able Print Android App can be used to print text, photos, images, webpages and barcodes. It can also print text, binary or html files from other apps using Android’s “Share with” function. For more information please view the Google Play Store listing or contact Able.

Alternate Text

Able Apple App Able Systems applications for Applie iOS

The Able Print Apple App allows you to print tickets, receipts, images, reports and barcodes from your iPod, iPhone or iPad.

Simply download from the Apple App Store

Useful Apps

Examples of the Able and 3rd party Apps now available to enhance the functionality of our Bluetooth-enabled mini-printers  

SDK (Software Development Toolkit)

Able also provide support for developers to add our printers to your own initiatives. Our SDK consists of a java service class which handles the Bluetooth connection and can be bound to any activity in your own APP. This provides a simple solution and comes with a documented set of instructions and Printer functions.

For more details on the printer command structure and to obtain our Free "Programmer Manual" simply get in touch.

Register, Login or Contact Us to
access our Technical Support